By 2020 over 80% of all customers interactions will be handled by AI
By 2020, smart personalization engines used to recognize customer intent will enable digital businesses to increase
their profits by up to 15%
By 2022, at least 5% of digital commerce orders will be predicted and initiated by AI
(from Gartner Report on Digital Commerce 2018)
By 2025, 80 % of consumer or industrial products containing electronics will incorporate on-device analytics
(from Magic Quadrant for Augmented Analytics and Automatic Insight 2020)
The goal of Artificial Intelligence is not the mere improvement of production efficiency, but rather an opening towards new ways of generating value
Our group has been working in the field of Semantics and Artificial Intelligence for over 20 years, combining Ontology and NLP techniques with Soft Computing and Machine Learning, with a strong orientation to Problem Solving